Study of effective hrd practices: A telescopic view of Indian banking sector

Banks are vital for the growth of Indian economy. In the 21st century, competitiveness implies delivering value to the customers and being responsive and proactive to the needs of the customers. HRD practices are the major tools available to banks to innovate and increase their competitiveness. The global economy is increasingly becoming dependent on trained, skilled and developed Human Resource. This paper is an attempt to identify the HRD practices in the public and private sector banks in Delhi and NCR through a questionnaire based data from 356 managers of selected banks. The paper studies the difference in the HRD practice followed in public and private sector banks and concludes with discussion and suggestions for appropriate HRD interventions.