Invertis Journal of Management
  • Year: 2023
  • Volume: 15
  • Issue: 2

The impact of social media on consumer buying behavior

  • Author:
  • Puja Gope1,*, Avnish Singh2,**, Abhishek Kumar3
  • Total Page Count: 9
  • Published Online: Jul 29, 2024
  • Page Number: 61 to 69

1Assistant Professor, Department of Management, Kashi Institute of Technology, Varanasi, Uttar Pradesh, India

2Assistant Professor, Department of Management, Kashi Institute of Technology, Varanasi, Uttar Pradesh, India

3Assistant Professor, Department of Management, Kashi Institute of Technology, Varanasi, Uttar Pradesh, India

(*Corresponding author) email id: puja25.gope@gmail.com

Online Published on 30 July, 2024.

Abstract

Social media is one of the most popular and frequently used means of communication nowadays. It is currently used by people all over the world to communicate with each other. In recent years, people have used social media to share their experiences, including their experiences with a platform, product, or service. Many people read the product reviews submitted by social media users every day, and these reviews have become a significant influence on consumer purchasing decisions. Recognizing the importance of this platform, businesses have started using social media to market their goods and services. Social media is now being used to efficiently sell goods and services and attract a diverse audience. This essay aims to determine how various social media features can affect consumers’ purchasing decisions.

Keywords

Consumer buying behavior, Social media, Social media marketing