International Journal of Marketing and Management Research
  • Year: 2011
  • Volume: 2
  • Issue: 6

“An empirical analysis on employees’ empowerment through training system in banking sector in Odisha” (with special reference to selected bank employees in rural, semi-urban and urban areas)

  • Author:
  • B.C.M. Patnaik, Ipseeta Satpathy, Chinmaya Kumar Das
  • Total Page Count: 15
  • Page Number: 88 to 102

School of Management KIIT University, Bhubaneswar, Odisha, India

Online published on 30 March, 2012.

Abstract

In the last two decades, employee relations in bank have marked by frequent branch level work stoppages, adoption of restrictive practices, union supremacy. Employee's empathy, alienation and distrust between management and unions, employees’ indiscipline, chaotic environment, archaic, unfriendliness and in some cases hostility at the counters. Banks require a process of transformation by bringing in transformation shifts in the mind set, outlook and perspective of their employees with visionary appeal. Employees require flexibility, horizontal networks, high trust relationship, adaptability to change and uncertainty, innovation and empowerment. In the present paper an attempt is made to understand the perception level of employees toward training system in banks. For this purpose various hypotheses considered and scores assigned depending upon the perception level. In the field experience whatever we come across tried to present here. For the purpose of confidentiality we are not mentioning the names of the bank and branches visited during our study.

Keywords

Empowerment, Training, Perception, Total Score, Least score & Ideal score