Journal of Global Information and Business Strategy

Table of Contents

• RESEARCH ARTICLE

  Service quality variation in retail banking: A comparative analysis

  • Author: Mushtaq Ahmad Bhat, Suhaila Sikeen Khan

• Development of brand customer centricity calculator an empirical measure

  • Author: Nidhi Sinha

• Organisation culture: A key ingredient of organisation

  • Author: Rekha Dhingra, B. K. Punia

• Human resource management policies and practices and its impact on employee’s overall job satisfaction in banking industry - with special reference to Moradabad city

  • Author: Nishtha Sharma, Manjula Jain

• Work life balance and organisational commitment of employees in India

  • Author: Maddhu Jasola

• Gaining an unbeatable advantage through customer satisfaction: A case study

  • Author: K.K. Garg, Pranav Mishra

• Research & development as a strategy for survival in mexican companies

  • Author: José G. Vargas-Hernández

• Empirical testing of significant role of commercial banks in the growth of microfinance sector in India

  • Author: G.L. Sharma, Himanshu Puri

• An empirical study on need assessment regarding training and development of bank employees with special reference to moradabad city

  • Author: Ritika Bhatia, Manjula Jain

• Strategic planning for india’s development: An analytical study

  • Author: Sanjiv Mittal, R K Sharma, Sunil Kumar

• Capital flows and financial fragility in India

  • Author: Ashish Gupta, Kirti Gupta

• Striking the right work-life balance

  • Author: Nishant Gaur, Latika Sharma

• Impact of microfinance on its beneficiaries: A theoretical review

  • Author: Priyanka Murria, Satish Verma